Technical Requirements and kitchen prep

If you are visiting this website, you probably have everything you need to start!

We will connect with you though Zoom/Skype or alternatives in an online video conference, with simple tools that anyone can use.

To connect with us you will need to verify the following:

  1. A good internet connection - Wi-Fi works fine most of time but a wired connection will offer optimal results. We use High Definition Cameras to offer HD video quality. To make sure you can enjoy HD quality you can check your connection speed by visiting Try it now!  Recommended speeds for OPTIMAL EXPERIENCE are as follows: Minimum download / upload speed 1.2Mbps / 1.2Mbps, Reccommended 1.5Mbps / 1.5Mbps
  2. Electronic stuff - The best choice is a laptop with built-in camera - it's perfect. If you don't have a laptop, an iPad or any tablet with a good quality camera will work.
  3. I have only a smartphone - Here, the problem is the width of your device. On a phone screen details of recipes can become really hard to see. You can try to work around the problem if you have a Smart TV or an Apple TV: Those can "mirror" your smartphone. If you have an Android phone or an Apple phone, please consider it as a last resort.
  4. You need to have the latest version of Skype software installed in your computer or device. New on Skype? Take a look here. You can download the last version of Skype for free here. Why Skype? Because it is a product well known in the world and for many years on the market, it offers safety and stability. We are also available to use different programs that you prefer to use, just let us know in time.
  5. Skype how to videos:  for Windows 10 - for Apple computers- for Android tablet-
  6. At least 15 minutes before the lesson starts, you need to prepare the necessary tools and have all of the ingredients ready. This will allow us more time for the lesson.
  7. For any question contact us at   

Not sure about...

The quality of our internet connections, the video definition of our video call or you simply don't know us and you're naturally a little wary

No-risk, 100% satisfaction Guarantee if during the lesson something does not satisfy you and we cannot agree to resolve this we will return the full amount spent excluding expenses if they are present.

Frequently Asked Questions

+Need Some Help?

Do you need technology support for connectivity, tools, grocery lists or payment? Please complete the request HERE.

Only for emergencies immediately before the class:
TEXT WhatsApp +393516461500


We will send you a list of tools and ingredients 24 hours after your reservation is confirmed. It is absolutely important to buy all the ingredients in that list. If certain items are missing we may not be able to guarantee your class.

+How can we guarantee good connectivity?

We've spent a lot of energy on this aspect of our business. Through a sophisticated system we've combined several different internet connections into one. Furthermore, our high bandwidth is provided by several different providers. Our setup provides us with a reliable and fast connection.  

+Is the virtual interactive live cooking class right for me?

The class is designed for anyone that wants to have a cooking class at home.

+How many people can participate with me during my home cooking lesson? 

The class is designed for up to two people per connection. Up to two additional people can participate, at a charge of 20€ per additional person. 

+What are the benefits of our live streaming classes?

Our live streaming format allows you to participate in courses that otherwise would have been only available in Italy.
You will be meeting our chef online, and therefore you will be able to enjoy all the learning benefits that an on-site course offers.

+Is the live streaming cooking class experience interactive?

Yes! You and your classmates will enjoy the same course content and requirements regardless of your location. The chef and the students can see and hear each other. Live streaming connects everyone in real time.

+At what time should I have everything for the lesson prepared?

We advise you to be perfectly ready at least 15 minutes before the class starts.

+ We have two or more connections, we can make two different menu?

No. Doing more than one menu can become too complicated and confusing.

"Florentine Kitchen" online classes are a part of

More than 15 years of experience in cooking classes and private events all over the world.

Money Back Guarantee

No-risk, 100% satisfaction Guarantee if during the lesson something does not satisfy you and we cannot agree to resolve the problem, we will return the full amount spent excluding expenses if they are present.

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